Get Out There With the Right Foot Forward

It’s competitive out there, the market is tight, and you want to be at your best when you interview. Attitude counts.  If you mentally argue with interviewers or imagine them as barriers to the job you want you’ll undermine whatever you say or do. Instead, think partnership. Think together you can make this happen, for the company and for your career.

Put your best foot forward: Lead with your strengths. Match your strengths to opportunities. If you’re not sure if a job taps into your best stuff ask questions. What does the employer need to get the job done? What has or hasn’t worked in the past? What needs to be done differently in the future? And are you the one who has what it takes to be successful? If so, say so emphatically, and have the evidence to back it up.

If you’ve been a loyal, hardworking, honest employee blindsided by an unanticipated layoff you probably need time to recalibrate before you start interviewing. If you require spiritual readjustment, talk to someone who resonates with your faith and beliefs. If you’re emotionally conflicted, talk to a therapist. If your health is compromised, talk with your doctor. If your doctor agrees, get some exercise. Talk, walk, journal, get the static out of your head and into a space with people you trust who can help you objectify subjective issues and change what you can’t control into a plan that you can.

You’ve interviewed for a job. The match is evident; the need is as obvious as it is immediate. The employer wants to hire you but doesn’t have the money for a long- term commitment. Should you walk or talk? Talk. Reframe the discussion. Convince her to hire you on a project basis with no overhead or commitment other than to pay you for work completed. It’s a win-win that provides relief for them and opens doors for you.

Network effectively and you’ll find jobs that aren’t advertised.  Succinctly describe what you do best and how you solve problems, increase revenues, protect bottom line. Then ask for ideas and directions to where the openings are and whom you need to talk to once you get there.

Cover letters are still relevant, to you and to prospective employers. Writing them enables you to state your interests and describe ways you add value. Formulating them gives you practice in answering the questions they’re likely to ask: Tell me about yourself; describe your strengths; your career goals; why we should hire you for this job.

I’m all for fragrances, garlic and anchovies, and if you’re a smoker, that’s

your business. Just be aware that what you spray on, chew, or inhale will be exhaled in the interview. Don’t let a habit, preference or indulgence turn a possibility into a non-starter. Delay your odorous gratifications for later.

Sometimes less is too little and more is too much. If you say too little about your abilities, experience and potential the interviewer’s going to think less of you. If you overwhelm the interview with too many stories or too much hype you’re more than likely to close the door on what you seek. Balance is key. If you don’t know how to find it, ask people who have and are willing to tell you.

Whether you’re looking for a job, wanting to advance, or just wanting to hang on, don’t isolate yourself. If you do, you can be working on the wrong things, out of the loop about the right things, and marginalizing yourself regarding the most important things. Get out there, find out what’s going on, apply what you do to what’s needed most to advance the company and you’ll advance yourself as well.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Cardinal Career Advice

I’ve noticed that people seem to pay more attention to suggestions when they’re offered in a numerical format. With that in mind I thought you’d benefit from a little cardinal career search advice.

Here’s a warm-up: you need to do three things before you leave for an interview:  1. Comb your hair. 2. Brush your teeth, and 3. Take your resume. OK so far? Good, now let’s get a little more complex.

There are three things you need to do before you network: 1. Be sure the person you contact is someone whose opinion and experience you value and trust. 2. Identify individuals with whom you share life values or skills sets, preferably both.  3. Network with people who themselves have networks and are likely to know and are willing to call others who can potentially help in your search.

There are four things you need to do before you interview: 1. You need to know what you do best. 2.You need to provide examples of when, using those core strengths, you protected bottom line or drove the top line of companies for whom you have worked. 3. You need to provide examples of how your strengths can benefit an organization now and in the future and 4. You need to know that what you do best is what they need most.

There are three things you need to know about your references before you put their names on your list. 1. That they are willing to serve. 2. That they communicate clearly and effectively. 3. That they know you and your strengths and feel good about the combination of both.

There are three things your references need to know about you before they are willing to be on your list: 1. They value your work style and strengths, having previously been or are currently your boss, peer, or direct report. 2. They agree that what you seek is what you do best 3. They know your work history and how your experience ties to your ability to contribute to a prospective employer.

Before speaking to a potential employer, you need to do one thing, three ways: 1. Do your research by (a) reading the company website, (b) reviewing current business publications that reference the company, and (c) talking with current or former employees who have worked at a level or position comparable to the one you seek.

There are four things you want to learn about the company as a result of your research: 1.Their profitability, 2. Their competition, 3. Their rate of expansion or contraction and 4. The greatest challenges they face regarding all three.

There are three tests your resume needs to pass before you distribute it:  1. The smell test. Have you told the truth, filled in the blanks, given credit where it’s due and taken it when appropriate? 2. The taste test. Is it interesting and chock full of quantifiable accomplishments that encourage the reader to want to learn more? 3. The touch test. Is it spell checked, grammar checked; are you accountable for everything in it?

What three things do you need to evaluate before leaving your job? 1. The extent to which you’ve been honest with yourself. 2. The extent to which you’ve been honest with others. 3. The extent to which you’ve resolved outstanding issues, challenges, and concerns so that you don’t have to repeat them in the future.

What three things do you need to do when on an interview? 1. Sell yourself and your strengths accurately, without hype or humility. 2. Ask questions about those things that can help you determine fit, both personal and professional. 3. Be realistic and encourage candor; the more you know the better decision you’ll both make.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Tips for your Job Search

“It’s been more than three weeks since I sent my resume to a local company and I haven’t heard a peep out of them. The ad didn’t say whom I should call to follow up so I’ve tried several different departments and I haven’t heard anything.  By now I’ve called several more times and I’ve started leaving messages that indicate how irritated I am at their obvious indifference to my search. Give me a break! They’re the ones who advertised the position and asked people to submit their resumes. What else can I do to get their attention?”

Ouch. I think you’ve gotten their attention. Just not in the way you might have intended. Yes, it’s frustrating to send in a resume and not know if you’ll be receiving a call to interview, particularly if you’re the kind of person who likes closure. And yes, it appears rude to not get a call back if you’re the kind of person who’s always careful to retrieve messages and return calls. But this isn’t about what you would do in a given circumstance; it’s about your ability to correctly respond to the circumstance you are presented.

With that in mind, here are some strategies savvy job seekers have found that work for them and get the attention they want. When they see an ad in the paper, they wait a few days before submitting their resume. That way the resume arrives after the initial avalanche of responses instead of being buried in the middle of them.

They write resumes that are focused, well organized, heavy on accomplishments and light on explication. They write them in easy to read 12 pt fonts that are plain, not fancy. They write resumes that are succinct and get the job done on one page and never more than two.

They pay attention to keywords. They realize that the company’s on-line or print ads contain key words that describe the strengths, skills and abilities the employer has identified as essential for success. They make sure their resumes contain those same key words along with accomplishments that highlight them.

If you want to know your applicant status and don’t want to be perceived as a nuisance, try this strategy that some “need to know” job seekers have found helpful when submitting their resumes:

When responding to print ads they include, along with their resume, a self-addressed stamped postcard that asks the resume reader to check one of two boxes. “Yes! We are interested and you’ll hear from us” or “No, we don’t have a match and will not be in touch”.

Here’s the deal: Resume readers receive hundreds, and in some cases, thousands of responses to their on- line and print ads. It’s unrealistic to expect that they have the time or energy to call or email their notice of disinterest.

You can save yourself needless frustration and aggravation if you embrace the notion that you’ll hear from a company that wants to interview you and you won’t if they’ve taken a pass.

When you do get that interview and after you’ve done your best to present your credentials, ask and answer questions, you’re not quite finished. Write a thank you note that highlights the ways you can contribute to their company. If two weeks pass and you’ve not heard anything, call, and whether voice to voice or leaving a voice mail, say something like, “I want to work for you and make a difference for your company. I’ll look forward to hearing from you.”

Then get on with your search. Continue to network and apply for positions until the right people at the right company say you’re the right person for them.

And when you hear that, say yes! Positively.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Sharpen Your Writing and Speaking Skills

Sharpen your writing and speaking skills folks, because the lights are on and they’re shining on you. With every resume, cover letter, telephone call, networking meeting and interview, you’re presenting your skills and abilities in the two ways most of us have learned to communicate; you’re either writing or talking. You better be good at both.

A worried reader comments that, “introverts like me don’t have a chance against extraverted competition.”

Instead of focusing on your fear, level the playing field by focusing on your performance. Your performance will improve when you practice speaking clearly, succinctly, and energetically about what you want, why you want it, and how you can make a difference to the company that hires you.

A female caller whispers, “I’ve been told that I speak with a little girl voice. I need to be taken seriously, particularly when I’m at work and speaking to people I don’t know or don’t know well. What can I do?”

If you’ve received feedback that your pitch, tone or voice quality has gotten in the way of your success get the help you need from a voice coach. If performance anxiety is your problem get additional help from a career coach or psychologist. If it’s a distraction that you want to manage yourself then name it and get it out of the way. For example, if you have a telephone interview, acknowledge early in the conversation that your voice may not be strong but your track record is and you want to describe it. Then do it. Put your energy into the content of what you say and how you respond. The listener will quickly adjust to your tone and hone in on your message.

Let’s move from the subject of pitch and tone to that of accent and pace and the difficulties that sounding “different” can present. If you’ve recently moved here and English is your second language you’ll benefit from learning how to sound as American as you are or soon will be. Get help from articulate native speakers who are willing to take their time to coach you. Ask for their assistance and feedback with your word choices, sentence structure, grammar, pace and tempo; role play networking and interviewing conversations. And in exchange for all these favors, ask how you can be of assistance to them.

Take advantage of the resources available to you in your local community. In Greensboro, the Glenwood Branch of the Public Library offers ESL classes and hosts a ‘conversation club’ that meets twice weekly, enabling you to practice your new English speaking skills with library volunteers. GTCC offers ESL classes through its continuing education program and UNCG offers classes and tutorials in accent reduction. In addition to public resources there are professional counselors, therapists, and voice coaches in private practice who provide these and related programs and offerings.

Now, let’s get real about writing a resume: It’s your work product and you’re accountable for its contents. Be sure that you tell the truth, that your spelling and grammar are correct, that it’s as well edited as it is well organized.  Writing a well- crafted resume takes time, care, and at minimum another set of eyes to check and double check that it’s error free.

Format: Write an objective that states the job you want and how you benefit the company that hires you.  Follow that with a reverse chronology of your experience. Write your accomplishments as bullet-points; make them fact based, specific and quantifiable. Lead with words that project energy and action. Get it all on one page, one and one half at most, and use wide margins, easy to read font, 12- point type, and no hype.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Never Drop the Ball in Your Job Search

This caller wanted to be sure that other job seekers didn’t make the same mistakes he did so he shared his story…

“I’d been looking for work for several months, first staying local, then extending my search well beyond the Triad, all in an effort to snag something, anything that would work. I had just about run out of hope when I got a call, then another, one interview, two interviews, two companies then three! They were coming out of the woodwork and they were all coming after me. Each one sounded more earnest and interested than the other, and all I had to do was sit back, get those offers, choose the one I liked most, and hello, Gravy Train. Three companies, all knocking on my door.

I can’t begin to describe my relief or the resurgence of my self-confidence. I hadn’t felt this good since getting three offer letters from college.

I needed a break, a well-deserved vacation. So I kicked back for several days and popped some beers, caught some rays, hung out at my favorite bars, shot pool, went to bed late and got up later. Ahhhh, such freedom..

Many, many beers, and a very long trip to the beach later and it dawned on me that I had never received any of those offer letters. How could I have spaced like that? I knew I needed to call the employers to find out what was going on but I couldn’t make myself do it. So I waited. And waited. And waited some more. By my bleary calculation, it had been six weeks since those interviews, those heady, euphoric interviews and I knew, just as I knew that day turned into night, I was never going to hear anything more from those companies.

Before you tell me I was robbed and poor me, I can tell you learned plenty from that experience: Lesson One: Be accountable. I dropped the ball, they didn’t. It was up to me to follow up with them and if didn’t hear anything in return it was up to me to keep looking. Lesson Two: Know who I am. I have talent, strengths, and transferable skills. I have values and beliefs. Lesson Three: Get real and get focused: if I job search everywhere for anything I’ll end up nowhere with nothing. Lesson Four: Stay centered. I allowed myself to panic, which was the biggest mistake I made. Instead, I need to hone in on what I want to do that combines what I do best and what I most enjoy doing. Lesson Five: Stay connected. I had lost touch with my friends and had stayed away from my family. I was ashamed to admit that my search was going so badly, embarrassed to admit that I was in a deep funk, and scared to admit that I had lost sight of the horizon. I realize now that I was depressed. I may have sought help earlier had I stayed in touch with people who knew me best and cared about me most.

My story has a positive ending. I’ve found a job that’s a good fit, where I’m feeling reasonably confident, and believe I’m making the kind of difference my boss expects from me and I expect from myself.

There’s a big difference between who I was and who I am now.  I’ve survived my greatest fear; losing my job. I’ve made mistakes and I’ve learned from them. I have goals: I’m planning for the future and saving money for emergencies, two things I had never done in the past. I care about the people in my life and show it, and I always want them to care about me.

That’s my story. Thanks for listening.”

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Always Have a Plan B

Today’s job market requires a great deal from employees: patience, drive, self-awareness, cultural sensitivity, business acumen, flexibility, adaptability, versatility, resiliency, and that’s just for starters. Today’s workforce has become increasingly aware of and responsive to what employers want and they do their best to deliver it. What many need and don’t have is a good, reliable Plan B.

“It’s tough enough having Plan A, why do we need a Plan B?”

Circumstances change, people change, and a job that once seemed so right and secure might not always look and feel as appealing. Employees are doing so much, so quickly; they aren’t taking time to develop personal career plans that can adapt to changing times.

For example, what would you do if you were terminated from your job or your company closed? What if you burned out? What if you woke up one day and realized that you had never been happy in your career and couldn’t continue another day?

“I don’t have answers but you sure are asking some good questions. I do

know that I’m teetering, out of balance, my company’s future is shaky, and I’m working harder than ever and enjoying it less. I haven’t planned for my future, saved for my future, or have a clue what my future can even look like.

I don’t have a Plan B. The job I have isn’t the one I want. I’ve known that for some time. I’m good at what I do but I’m tired of it. Because the company’s floundering I’m not likely to get promoted anytime soon, or get a bump in salary.

If you think I’m a mess, my company doesn’t seem to have Plan B either.  We’re so busy doing things wrong we don’t have time to figure out how to do them right.  We’ve grown so accustomed to operating in crisis mode using emergency tactics that it doesn’t occur to us to figure out what the problem is and how to solve it going forward.

When I started working here everything was new and exciting, I felt intellectually challenged and hungry to learn. I was making a difference to the company and the job was making a difference to me. At some point, and I can’t tell when, I went from loving what I do to just doing it.  This isn’t where I want to be or who I want to be, but I haven’t taken time to consider what my options are or if I have any.

I’ve talked to my boss about it and he’s as bummed as I am. He suggested that we talk to the folks in Human Resources. We did and they told us they’ve gone out of the career planning business; that it’s up to us to figure out what’s next; that we’ll need to find ways to make it happen.

Do you have any Plan B’s up your sleeve?”

For some employees, Plan B is the dream job they’ve always wanted but never dared to explore. For others, it means getting paid for what they’ve always loved to do and always done for free. For still others Plan B is returning to school, getting a degree, and demanding more of themselves so they can demand more of the marketplace.

Plan B can be as complex as a cross- country move and as simple as an updated resume. It’s as ephemeral as a three-day weekend and as lasting as a good long book on a 3- week cruise.

Plan B is Plan A with balance. Plan B is personal. With Plan B you do the right things because it feels like the right thing to do.  If Plan A is the destination, Plan B is the journey. Life’s short. Enjoy the trip.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Don’t Burn Bridges Better Left Standing

Three employees are headed toward what’s next and appear to be having some trouble leaving behind what was. They’re stuck at a prickly juncture on route to an unfamiliar place. Each wants to even a score:

“I was recently let go from my job and I’m still reeling from the experience. I feel like I was set up to fail. I want to write a letter to the plant manager letting him know just what happened and who he really needs to blame.”

“My boss asked me to sign a letter of resignation. He says it’s that or be fired. I think he’s a loser and this company stinks. That’s the only letter I want to sign.”

“I am leaving my job to join another company, one that’s much better than the sorry place and the sorrier people I’ve been working for the last 5 years. I’d like to write that in my letter of resignation along with a few other well placed zingers.”

No matter how badly you want to set the record straight, how right you think you are and how wrong you think they’ve been; no matter how clear, logical, and rational your argument, please don’t write that letter. You’ll come across as defensive, demeaning, and otherwise unable to accept the reality of your situation. It’s over. Let it go.

You’re working in a small world that’s getting smaller. Odds are, you’ll see these people again. It’s as important to you as it is to them to leave bad situations on good terms. Don’t burn bridges better left standing.

What’s so hard about letting go? In his book, “Managing Transitions”, author William Bridges describes the dilemma of change and our role in it as needing to have endings before we can have beginnings; that until we make sense of where we’ve been we’re stuck in the transition, unable to effectively move toward what’s next and what’s new.

Some employees are stuck in transition, staying with abusive bosses, assuming the insults will decrease or become more tolerable. Some stay in bad jobs, assuming the job will change or become more tolerable. Some employees stay where they are because they’re afraid to leave or stay until they are told to leave. Many employees are unaware that misery has a cost and a consequence that can blindside careers and personal relationships.

Get unstuck. Rather than assume and create different problems or repeat bad history, test your hypotheses and find out what was going on. Get closure on difficult situations by learning from the experience and converting that knowledge into new attitudes and behaviors. Widen the lens through which you gain perspective. Ask those who were present to describe the part that you and others played and what happened as a result.

Heighten your self- awareness. Read body language. Pay attention to the cues around you. Turn on the lights, something’s going on that needs your attention. Ask what it is and do something with what you see and what you hear.

Read the company’s culture, its unique set of values and beliefs. Employees who are attuned to the culture and responsive to it are typically comfortable within it and do reasonably well. Those who are either insensitive to it or disagree with it are apt to challenge and be challenged.

Read books and articles that address best practices in leadership, management, and supervision. Attend workshops and seminars to learn what you know and what you don’t know and need to learn.  Find a mentor, get a coach, learn from those whose interpersonal styles and life skills you value and are worth emulating. Ask for ongoing feedback from objective employees and ask what you can do to return the favor.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Stand Out In Less Than 30 Seconds

Earlier I answered questions from a frustrated job seeker who, despite stellar credentials and carpet-bombing the area with resumes, hadn’t landed his first interview. We spent some time together discussing his resume, and I provided the candid feedback he requested. It wasn’t pretty.

His resume was too long, too wordy, and too hard on the eyes. It contained too much jargon, and was written in a format many interviewers reject outright.

Yep, those last five words got his attention, too. What format is routinely rejected? It’s called “functional” and instead of listing companies, job titles, and dates of employment, it categorizes and organizes strengths and experience in topic/paragraph form. It’s an attractive concept, easy to write and easy to understand but most interviewers haven’t taken to it. Here’s why: When employers are pressed for time, which is the norm, and faced with stacks of resumes, they want to be able to take an efficient glance (20-30 seconds) and quickly grasp what candidates have done and where they’ve done it. They want to focus on accomplishments and read them in bullet points. To achieve that they prefer resumes that are uniform in presentation and written in “reverse chronological style”.

The reverse chronology outline benefits job seekers with stable track records. It sheds a negative light on individuals who, for a variety of reasons, have changed jobs more frequently than their potential employers will tolerate. Which is why short timers find comfort in a functional format that enables them to describe their perceived strengths and experiences without having to reference their lack of longevity.

If you feel like a job- hopping resume is getting in your way, you’ll want to reframe your record in a more positive light. That will require getting in front of an employer before your resume does. And that, dear friends, takes networking.

When you network effectively you can proactively sell your attributes and reposition your deficiencies without having to play defense and make up excuses to cover your past. Then, when you’re asked to provide a resume you can say (if appropriate):

“My resume is an outline of what I enjoy most and when I’ve been most successful. I’m a trouble- shooter. I can assist my employer in finding new and creative ways to solve business problems. Once the problems are solved, I’m ready to move on to the next challenge.

I’m looking for that next challenge now. I like to work with companies whose production numbers are slipping, product quality dropping and revenues sliding because I’m able to fix what’s broken and to anticipate what’s heading in that direction. I then replace myself by training others to do the same thing. Who do you suggest I contact who can benefit from what I offer?”

Don’t hide your job mobility, clarify it. If you’ve lost several jobs because companies downsized or went under, say so, and talk about your loyalty, hard work, and determination. If you’ve lost jobs because you were asked to leave, describe your strengths and your commitment to joining companies where you have opportunities to maximize those strengths.

Choose your jobs wisely. If you think you’re gorgeous, talented, and smart and your boss thinks otherwise you have a recipe for dismissal and your resume is chopped liver.

Increase your self-awareness by routinely seeking objective, timely feedback. Ask questions and learn from what you hear and what you see.

Not everyone is cut out to be in management. If you’re a great individual contributor that’s the job you should have. Not everyone is well suited to business, industry, or finance. If your heart is in not-for-profit, that’s what you should pursue. Take charge of your career and you’ll have a resume that does you proud.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Asking for Honest Feedback

You can repeat your mistakes or learn from them. That’s up to you. Life’s lessons are many and varied. Some are easier to understand than others.

When it comes to interviewing it’s hard to know what comment, question, response, smile, frown, or explanation got in the way of your winning first prize. There are too many X’s and Y’s, too many unknowns, and too little opportunity to find out what worked and what didn’t.

To be or not to be: Interviewers base their hiring decisions on a variety of technical and interpersonal statements and impressions that emanate from the applicants’ ability to present skills, strengths, and contributions in cogent, convincing, compelling sound bites. Those who are selected come across as open, goal focused and confident while not appearing assumptive, arrogant, or overly ambitious.

Hiring decisions can be imprecise and difficult to justify, which is why even the most objective interviewers would rather not get into extended discussions about the finer points of their process with applicants who didn’t make the grade.

So what can you do to improve on your ability to make favorable impressions?  Practice with individuals you trust that are willing and able to provide you objective and subjective, constructive, honest, direct feedback and insight regarding how you can improve the style and substance of your interview.

Before you involve appropriate acquaintances, friends or family in your pursuit, assess your level of openness to different perspectives and your willingness to do something with what you hear. If you’re not prepared, don’t start.

If you’re ready and so are they, establish the ground rules: when you’ll meet and how often, what’s fair game and what isn’t, and if compensation is involved, how much? Establish an exit strategy. A great idea can sour quickly if either or both participants aren’t as enamored with the process as they thought they’d be.

What’s your starting point? Your ability to describe the job you want and the experience, strengths and abilities you have that enable you to be successful doing it. If you haven’t figured that out you’re not ready for prime time.

What’s the responsibility of the feedback provider? To play the role of interviewer, asking direct and probing questions about your current expectations, perceived value and future aspirations, asking you to describe your setbacks as well as your successes.

What’s the process? Feedback providers ask the questions, listen to your responses and feed back to you the variety of impressions they derive from what you say. If their impressions are positive, you keep going; if their reactions are mixed or negative, brainstorm and experiment with better ways to respond to the question. Practice your changes, don’t memorize them, and when your interviewer-coach gives you the thumbs up, move to the next set of questions.

For feedback to be helpful it should be specific, behavior based, and descriptive. In other words, you want to see and hear yourself as you are seen and heard. Here’s an example:

When I asked you to describe your worst boss this is what you said:

“He made me angry”; “he made me feel badly”; “there was nothing I could do”.

As you spoke, you slumped in your chair, looked fatigued, and your face crumpled as though you might cry. I had the impression that in that circumstance you saw yourself as a victim; that you felt helpless and unable to choose differently.

If I were an employer I’d want to hire someone with the experience and capability of making mature choices in difficult situations. Try again: how would you describe your worst boss in a way that illustrates your ability to deal effectively under adverse conditions?

If you want to learn from your mistakes, ask for honest feedback.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.