Imagine Your Interview

I just got your message marked urgent. You have an interview tomorrow morning; you want to know what to do; and you want to know it now.

For starters, relax. You’re so uptight you’re likely to shut down the

interview along with the interviewer. Go for a walk, jog, or

swim and think about how you want to be on that interview.

Image your calm, cool, and collected self driving to the meeting, knowing

where you’re going, with plenty of time to spare, wearing clothes and shoes that fit you well and comfortably. Then picture yourself parking in the visitor’s lot, walking to the building, greeting the receptionist, providing your name along with the name and title of the person you’ve come to see. And see yourself sitting patiently as you wait however long it takes for the interview to begin.

As the interviewer approaches, image yourself naturally extending your arm

for a firm, warm, dry hand-shake and upon entering his office, waiting to be

seated until he gestures you to the appropriate chair. You sit comfortably, you’re

alert, tilted forward ever so slightly, your arms uncrossed, your feet on the

floor.

You picture the interviewer as your equal, as interested as you are

in finding the right match. You notice how the meeting begins

conversationally, with small talk about the weather, having a fine

weekend, and an easy time finding the office. He begins by asking you the

question you’ve most looked forward to,” tell me about yourself”, and you

describe why you are interested in working with the company and what you

believe you can do to contribute to their organization’s success.

As the interview progresses you delight in how your practice sessions have

paid off…  how easily you respond to open-ended questions about your strengths, skills, and abilities to overcome business challenges, to be a team player, and to attain individual as well as team goals.

You let the interviewer set the pace, the tone, and climate for the

meeting. You focus on why you want to be there and why you were invited to be

there. Your style is pleasantly upbeat and optimistic as you describe your

experience through a perspective of authenticity, curiosity, and consideration.You

obviously enjoy the opportunity to learn about what’s important to this company

and its leadership team.

You’re pleased that you took the time to study the company’s website

particularly when the employer referenced it,  asking questions about it. You seemed to surprise him with your level of understanding of their business and market strategy. He didn’t realize that you had also gone on line to read some recent articles published about them in the News & Record and the Wall Street Journal.

Your listening skills are at their very best. You take in what the

interviewer’s saying and when you’re unclear of his meaning, you clarify your

understanding before responding. You’re able to connect his comments to your

experiences, demonstrating your knowledge and ability to add value to his

organization.

You ask open-ended exploratory questions about the company’s direction

and its strategy to get there; the culture of the company, how people treat each

other, what they expect of one another, what the boss will expect of you and

what it takes to demonstrate success in the short term and over time.

The conversation moves effortlessly between you. The interviewer indicates he’ll

be in touch and you confirm your interest in the job.

You know the interviewer will draw conclusions, as will you; he’ll make comparisons, as will you, and he’ll come to a decision. As will you. And that’s as it should be.

Are you ready? Then go get ’em, tiger!

Dealing with Layoffs

Here are just a few of the emails we’ve received from folks  asking for help when dealing with layoffs:

I’ve just been laid off. What should I do?

Take a deep breath. Go home. Make a plan.

Take a deep breath so you don’t say something you’ll regret later. It’s a small world. The people you work with today can be the ones you’ll work with tomorrow, so be advised, speak with care. And, speak up: let people know that you’ve enjoyed working with them and that you’d welcome the opportunity to work with them again. Then, go home.

Talk to your family and friends. Describe the reality you face and the practical and pragmatic way you’ll work your way through it. Companies survive economic downturns by streamlining systems and paring payrolls. Many hard working people are asked to leave, not because they caused a problem, or failed to solve it. Endings and beginnings are as much a part of the employment cycle as they are the life cycle. We don’t have to like it. We do have to manage it. That requires having a good  exit strategy and an effective re-employment plan.

A plan is as effective as the person who works it. A re-employment plan includes the essentials for career search: An updated resume and a comprehensive list of names and phone numbers of networking contacts.

Your resume should be as succinct as it is accurate. Organize it in reverse chronological order; outline your responsibilities and bullet point your accomplishments.

Your networking list should include names and contact information for people you know and respect, who know people that hire people. You activate the list as soon as you provide your contact an accurate description of the work you want, why you want it, and how an organization can benefit from hiring you to do it.

What’s should I do if layoffs are on the way?

Resist your inclination to hide, duck, or walk around with a bag on your head. The more invisible you become the less valuable you are. Who needs to hang onto someone who’s never where you need him to be? Who needs someone who looks the other way when there’s work to be done? This is the time (it’s always the time) to step up. Everyone has more to do than they can possibly handle so pitch in and help. Want to increase your productivity? Look for ways to cross train. Stay away from naysayers and doomsdayers; they’ll take you and anyone within earshot from pragmatic optimism to the halls of ain’t-it-awful.

Should I tell my family I might get laid off? I don’t want to worry them.

They’re already worried. Anyone with a television or newspaper knows the economy is tipsy and layoffs abound. Confront family fears head on with a candid discussion of what’s real, what’s not, and how to tell the difference. Knowledge is power. The more they know, the better able they are to handle it what lies ahead. Share your job search strategy with them and keep them posted as to your progress. They want to know that you have a plan and you’re working it. There’s a role that every person in the family can play, so let them know how they can help.

Are there ways to safeguard my job when others are losing theirs?

When layoffs are wholesale the best thing you can do is to mobilize your job search plan. When companies are selective about those they keep, they hold onto the people who directly or indirectly make them money and let go of the ones who spend it; they keep the most productive of the lot and let the least productive go. If you want to make the cut, in good times and bad, be sure that you contribute to the bottom line. There are a variety of ways that you can do that. Save the company time and money by expediting and streamlining processes; solve problems; talk less and do more. Combine creative problem solving and efficiencies, manage tasks and lead people. Take charge of your job and your life.

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Yes! You may use this article by Executive and Career Coach, Joyce Richman, in your blog, article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started her own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Taking Another Look at Relocation

Joyce Richman on VoiceAmerica

Impacting the Path of the Future

Heads Up – The Future Has Landed

Keeping Your Balance with Reorganization

Heads up, friends and neighbors. Companies are reorganizing and if you’re working for them you know what that means: the earth is going to move under your feet. If you want to keep your balance even as those around you might be losing theirs, think about what you want to do, what you say and who you to say it to.

Let’s begin with the “Don’ts”:

Don’t engage in a whisper campaign against management. In fact, don’t whisper about anything, even surprise parties. Don’t huddle in small groups, or large groups, or groups of any size.

Don’t hide. Don’t keep your head down. Don’t duck responsibility. Don’t shrug your shoulders. Don’t argue, defend, or attempt to explain why you’re arguing, defending, and explaining.

Don’t look for your boss. And if you locate him, or her, don’t make unreasonable requests (“You’ll protect me, right?”) or ask questions they can’t answer because 1. They don’t know and would rather not say, 2. They do know and have been told not to say, 3. They don’t know what they don’t know and that’s pretty embarrassing.

Don’t hang out with dooms-dayers, nay- sayers, boss bashing, hair tossing, eye rollers and co-workers prone to public meltdowns. They’ll drain the energy you need to stand upright and get your job done.

What should you do?

Push the negativity aside. There’s plenty you can do, and ought to do, every day to stabilize yourself and the people who work with you. Opt for solutions instead of problems. If you want to ask questions, ask what you can do to help in the transition. If you want to stay busy, focus on increasing the company’s revenues or improving its profitability. If you want to manage your emotions, control what you can and let the rest of it go.

The company is reorganizing. You should, too. Take inventory of your habits, behaviors, systems and processes and determine the ways you can save yourself and other’s time, energy, money, and aggravation. Instead of saturating yourself with blame for the situation you’re in, do something about it. If others are advancing because they appear to know more than you, do what they do; study, learn, and apply what you know in ways that can make an immediate difference for the organization. If they have the style and you have the substance and style appears to be winning, improve your style. Invite others to speak, to share their opinions, and add yours to theirs. Build bridges with ideas and connect ideas to actions that benefit the company.

If others appear to be advancing because they know the people you don’t know, do what they do. Put yourself out there. Introduce yourself to people you need to know and reintroduce yourself to people you need to know better. Go to meetings, get involved, get going on initiatives, and get back to the team with what’s happening. Get to know people who easily connect to people who have influence. Ask them what they need, and respond by telling them what you’ve done and can do and how you can be part of the solution.

If others are advancing because they have something to say; say something. Register opinions, offer perspectives, and advance ideas without having to be asked. Say what you mean like you mean it, without apology, hesitation, or fear of being second-guessed. Say it because it’s part of the answer, not part of the problem.

If others are advancing because they make decisions, be a decision maker. Get involved and involve others. Be informed and inform others. Re-affirm, re-think, re-invent, and re-organize yourself so that you add value to whatever comes next.

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Yes! You may use this article by Executive and Career Coach, Joyce Richman, in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Remain Focused ~ One Step at a Time

Whether you’re looking for a job or want to hold on to the one you have, keep your attitude in check. It’s not a question of if, it’s when you have a negative attitude it will spill over into negative behavior. That’s a mess you don’t want to have to clean up. Think positively and your behavior will follow suit.

If you’re creeped out where you work because half the population is whispering and the other half is hiding out, do yourself a favor, tune it out, turn it off, and do your job. Focus on what’s in front of you and encourage others to do the same. Take care of yourself but remember some rules still apply: conduct personal business on personal time.

If you’re looking for a job, you need to know what the right one looks like. Combine your strengths with your skills, your likes with your values and you’ll begin to see the where, when, and how you add value.

“Do unto yourself as you would have others do unto you.” People will treat you as you treat yourself. If you downplay your abilities, understate your attributes, keep your head down, and your voice on mute, others will likely think that you haven’t the will or the want to do more. Speak up, take credit for what’s yours, share credit for the rest, and ask to do more of what you do best.

This is the time to let go and glide. Life might be taking you down corridors you’ve not traveled, to places you’ve not wanted to go, but if you’re flexible and go with the flow you might arrive at destinations far better than those from which you have departed.

Make a job of looking for a job. Shower and dress for your search. Conduct it outside, in the light, with people you know and people they’ll introduce you to. Get away from your computer, get out of your slippers, and take off that ratty robe. You have work to do in networking meetings, with job search groups, and at job fairs.

Turn down the noise and tune out the static. Pay attention to facts, not opinions. Pay attention to actions, not rumors. The more you listen to a cacophony of voices that know less than you but talk as though they know more, the more you’re stuck in the quick sand of stress. Take action.

If you think you’ll lose your job, don’t worry about it, do something about it. Assess your strengths, update your resume and polish up your self esteem.

Pretending that all is well when it’s not, won’t make it so. If you substitute worry for awareness, and distraction for action, you’re an accident waiting to happen. Ask questions and seek counsel from those trained to provide it: Financial Advisors, CPA’s, Career Coaches, Therapists, Social Workers, and Religious Counselors. Take one step, then another, until you regain your sense of equilibrium with the world as it is, not as you fear it might be.

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Yes! You may use this article by Executive and Career Coach, Joyce Richman, in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

It’s Always a Good Time for Change

According to the political writers, pundits, pollsters, and candidates, this is a time for change. Some describe change in ways that engage our hearts and imaginations. Some describe change in terms that are pragmatic and time bound.

When you call and email questions about jobs and your career, you want to talk about change. Some of your concerns focus on the future, some are about practical necessities, and some are fundamental to your systems of belief. You want to change jobs from the one you have to the one that’s a better match to what you aspire, do best, or value most. You may not be able to describe or define what change looks like (“I don’t know what I want to be when I grow up, I just know it’s got to be better than what I’m doing…”) but you do know this: 1. You are no longer satisfied with where you work or 2. Where you work is no longer satisfied with you. Something has to change.

When employers ask for team-building workshops, they want to focus on change. They’re changing the ways they do business; changing the expectations they have of employees; changing because everyone else is changing and to stand still is to fall behind. What does change look like? What are those expectations? They don’t say. What they do say, is what currently exists has to change, for the company to survive and thrive.

When companies hire and promote, they want those employees to enhance the company’s ability to assess markets, drive competitive advantage and seize opportunity. They want them to articulate vision, design strategy, consolidate power, and embolden teams to drive through to success.

Bottom line, they want to hire, train, and promote employees who can think strategically, design innovatively, and anticipate competitively. They want employees who are primed for change; who are and have demonstrated themselves to be intellectually and emotionally flexible, responsive, able to learn, go and grow in whatever direction necessary to both lead and respond to rapidly changing markets and economies.

If you’re looking for a job, this changing market demands that you change with it. That doesn’t mean you have to give up your foundational values or pragmatic responses or imaginative impulses. It does mean that you become increasingly mindful that openness and flexibility are more than buzz words reserved for interviews and performance reviews. Openness and flexibility can make the difference between getting hired or passed over; advancing or getting placed on the ‘do not retain’ list.

Openness: Your co-workers are as likely to live across the world as they are across town. You may speak to them daily and never see them. They may define time differently than you; they may not share your preference for action or your sense of urgency. They may prefer to go more slowly, to develop relationships, consider options, and process possibilities, over time instead of just in time.

Open your thinking to different ways of seeing problems before you begin to solve them. Shift from the limiting perspective of your comfort zone to the possibility that others see the world and its challenges differently from you. Open your thinking so that you listen and understand before you prescribe. Accept that the outcome you want or the problem you see can be different from what others experience or want to address. Open your thinking so that you understand that people of other cultures may be more rule regarding or open-ended, more deferential or authoritative, more direct or indirect in communicating ideas, than you. Recognize that insistence creates resistance and when that happens, nothing changes.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

It’s a Match Game: Strengths to Company’s Needs

Pete’s miserable. Miserable. Said that he can’t remember feeling worse. He’s stuck with a nowhere job at a nowhere company doing work he was doing five years ago and he was bored with it then.

How did he get into this mess and how does he get out?

He had a great career (his words, not mine) with a large, hierarchical, autocratic company (my words, not his). He lasted for 10 years. Lasted, because he was able to dart around downsizings, jump over mergers, and duck behind large bosses. Finally, he ran out of time, luck and quick reflexes. He was on the street.

Pete went with the first company that would hire him. He needed a steady job and a good salary and this company fit the bill.

Pete didn’t care if he could do the work as long as he could pay the bills. He learned pretty quickly that he did everything but his job (his boss’s words, not Pete’s) and without his job he couldn’t pay the bills. Pete landed back on the street.

Pete went with the next company that would hire him. The work looked steady, the pay was fair, it paid most of the bills, and that was just about good enough. Pete still didn’t care if he could do the work so it wasn’t long before the boss found out and he told Pete. That put Pete back out on the street.

Pete went with the third company that would hire him. The pay was paltry, the position was pitiful, and this time the business folded before Pete did.

Now Pete’s on his 5th job in his 5th company is just over 5 years. He’s having a terrible time of it.

What can Pete do that he’s not already done? Plenty.

Being glib, quick and confident works well in a shell game. It takes more than that to work in an organization.

Pete, figure out what you do well and what you don’t. It’s a match game, not a con game. Match your strengths to what your company needs. Work hard. That’s how you get a job and how you keep a job.

When was the last time you enjoyed your work because you were good at it? When was the last time you got an attaboy?

Go back as far as you need to find the answers.

There was a hobby, a sport, a summer job, a college course that you liked and did well. The clues to what your work should be are embedded in that experience.

What is your long term goal? What are you hoping to achieve?

You say you want work and a paycheck. That’s a means to an end. It’s not the end. If you don’t know where you’re going, you’ll end up back where you started. And you have, Pete, you have.

What are your short term goals? What objectives do you have for your first week on the job, your first month, your first year? How will you measure success?

What’s your action plan? How are you going to get from here to there? How will your short term goals connect to your long term vision? What must you do to get what you want?

Pete, are you willing to work hard enough to make it happen?

Do you have the courage to admit that you don’t know it all and you can’t know it all?

What kind of continuing education or specific skills training do you need? Where can you get it? Are you willing to do what it takes to learn it?

What drains your energy? Are you worried about ailing parents and aging debt? Are you willing to find and accept the help that you need?

Pete, you said that you’re miserable, stuck in a nowhere job in a nowhere company, doing boring work you did years ago. Who did that to you?

You’re too good a person and have too much talent to play a blame game. You dug yourself into this mess. Check your watch. It’s time to dig yourself out.

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Yes! You may use this article by Executive and Career Coach, Joyce Richman, in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

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