Back to Basics

Many job seekers start the hunt with a positive sense of urgency. You do all the right things, in the right order, and when weeks turn into months and nothing happens, you lose your way along with your energy. If you’re bumping, slumping, and sputtering, it’s time to get back to basics.

Resume: The longer it takes to find a job, the more you’re apt to tinker with your resume. If you’re trying to be all things to all people, you may have a document that’s too fuzzy and too long for the interviewer who hasn’t the time or disposition to plow through your prose. Focus your thinking and you’ll focus your resume.

Objective: If you’ve done a variety of things and held a variety of positions in a variety of companies, focus your objective by specifying the position you seek. When responding to an advertised position, include key words that define the opportunity and correspond to your experience.

Summary statement: You don’t need one. It’s redundant. Your resume is a summary statement.

Simplify and clarify: Bullet-point your accomplishments and reinforce them with quantifiable facts and figures that are evidence of your success.

Personal information: Stick with the essentials of name, address, telephone number, and email address. If you’re a college graduate, include the name and location of your school, your degree and area of specialization. If you had a 3.0 or better, include it. If you didn’t, don’t.

Affiliations: Include professional and civic organizations and leadership roles/chair positions you’ve held. Do not include religious or political affiliations unless you seek their employment.

Selecting your references: Ask permission from individuals you’ve worked for and believe to be professionally savvy, connected, and reliable. If they’ve moved, find them and describe the position you seek and the organization in which you’d like to work. Ask for their reaction to what you’ve shared. Listen closely to their response and the degree to which they are supportive and encouraging. If you detect a note of hesitation, check it out. If they appear cool to the whole idea, rethink your objective or find another reference.

Networking: If your efforts appear to have fizzled, don’t give up on this most important search strategy. Networking opens doors to opportunities that can’t be reached in other ways. It’s a fact; more jobs are available than are advertised. Your quest is to find them. To do that you’ll need to talk to the people who know where they are.

Before you start making random calls, be sure you can succinctly describe what you do best. Then look for people who specialize in the field you want to enter or continue working. If you don’t have natural access to them, talk to people you know personally, who work in jobs that interface directly or indirectly with these people. If you’re not sure what your friends, neighbors, and acquaintances do and where they work, find out. Ask them.

Networking is a technique that enables you to connect your questions to the information you need, that takes you to the people who know, who in turn can introduce you to the jobs you want, and those who hire for them.

Yes, I hear you. Networking may not be for you if you don’t like to ask favors of people you know and like, or of people you barely know and don’t know if you like. You may be reticent, hesitant or reluctant to get out there and meet and greet. Get over yourself. You say you want a job, one that’s better than the one you currently hold or the one you no longer have. That’s going to take courage, creativity, focus, and connections that you’ve yet to fully tap. Start networking.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Fast Track Your Job Search

You’ll fast track your job search when you increase your focus, improve your efficiency, and target your marketing.

If you’re sending out resumes and not getting responses you have either lost your focus or never had it. Your resume has three roles: scout, matchmaker, and mouthpiece. It probes for possibilities, looks for a match, and speaks on your behalf. If it fails to deliver on any of these roles, it won’t be considered and neither will you.

If you want your resume to land in the interviewer’s “in” basket, here’s what you do:

Match your objective to the language you read in advertised job posting. The interviewer is scanning for “key words”. Those are the words the interviewer is using. Match them.

Match your work experience to the experience that’s needed to perform in the advertised position.

Match your words to your deeds: tell the reader what you want and the difference you make to the company where you work; give the reader quantifiable evidence of your accomplishments; show the reader your track record of achievement relative to your years of experience, and say it cogently and concisely so you’ll have a shot at success.

On the flip side, here’s what takes you out of the game.

If your resume goes on too long about things only a mother can love, you’re a bore.
If your resume says too much about things most people care too little about, you‘re out of touch.
If your resume doesn’t match what the company needs, you’re not paying attention.
If your resume reads like a job description, you have no imagination.
If your resume reads like a know it all, you’re not open to learning.

With your resume in your briefcase, on line, and in your head you’re ready to improve your efficiency, focus your search, and target your market.

Start with the basics and answer the questions: How large a company; how far a commute; how much of a salary?

Define the company: How mature or emergent? Open or closed ? Creative or consistent? Risk taking or conservative? Top down or bottom up?

Identify and prioritize your values: Help others, be an expert, achieve, compete, take risks, be respected…

With those questions answered you’re ready to write your 20 second elevator speech, which doubles as the objective on your resume and the answer to ‘tell me about yourself’. It’s your sense of purpose and reason for being, when what you want to be is an income producing, purposeful employee.

All that’s left to do is reintroduce yourself to people you know who know people who hire people. You have your resume, your marketing plan, your elevator speech and the answers to the questions you’re most likely to be asked. You can respond on line, in person, by phone, fax, and smoke signals. Put on some interview clothes, a strong dose of optimism, and you’re good to go. The only barrier that can stand in your way now is a bad attitude. If you can’t fix that, the best plan won’t help you.

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Yes! You may use this article by Executive and Career Coach, Joyce Richman, in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started her own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Networking Your Way Into a New Career

Networking: the expression is abused, misused and under-explained.

What is it and why should you care?

Networking is the best way to find a job, change jobs, or even change careers. Doing it right takes time, patience, and persistence. Doing it wrong is a waste of effort, energy, and opportunity.

Networking means having focused conversations with individuals who can directly or indirectly influence the direction of your career search.

Networking means finding people whose character and competencies are similar to yours. It’s learning how they successfully achieved what they attempted. It’s brain-storming for new directions to take, steps to make and people to meet. It’s finding perspectives that are fresh, objective, and experienced.

Is it worth your time? Nearly 80% of career opportunities are found through networking. You do the math.

What’s involved?

Begin by calling people you know and respect and asking them to have a brief meeting with you.

(“Alan, I’ve known you for several years and value your perspective. I’d like to sit down with you, for a half hour or so, and ask you some questions as well as discuss some ideas that I have. Are you open to that?”)

You don’t have all the answers, you have the questions, and that’s why you are asking for the meeting.

Where do you begin?

Make a list of appropriate people to contact.

Make a case for the purpose of your call and the outcome you seek.

Design questions that lead to the result you want.

Here’s a tip:

Don’t ask for a job. Don’t ask who’s hiring. Don’t turn your quest into their problem. They’ll resent your call and cross three streets to avoid you in the future.

Follow through. If you’re someone who’s a natural at follow through you’ll like this networking assignment. If you aren’t, get a grip and make a plan. This is about your future. Place the call. Ask the questions. Set up the meeting. Listen, learn. Ask for another contact. Then follow through.

It’s going to feel ambiguous to some of you. You may feel uneasy and unwilling to risk stepping out and stepping up. I’m asking you to take a chance when there’s no way to fail and no place to fall.

The best thing about this assignment is that you get a chance to not have all the answers because you’re not supposed to have them. The reason you are networking is to call on people who can teach you what you don’t know.

If the first person you speak with isn’t much help , the next one might be. You have one job to do right now: ask questions that relate what you do best to where you can do it next. Here are a few examples:

“I can provide you many examples of times that my problem solving has saved company time and money. What kinds of organizations are you aware of, that could benefit from my ability to do that?”

“My skill sets are specific to one industry, but my strengths apply to many. I’ve coached employees to come from behind, and against the odds, to achieve their goals. I’d like to work for a company that values that in an employee. Where would you suggest that I look? Who do you suggest that I talk to?”

Tell your story. Tell it in a way that grabs the listener’s attention and causes them to say, “tell me more.”

If they’re listening, you’re on the right track. If they mention a company and a person to call, you’ve got some momentum. If they want to make that call for you, you’re really getting somewhere. Go the distance.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at www.thecoachingassociation.com.

Steps to Making a Successful Career Transition

Are you in the wrong job? Maybe the wrong career? That’s an alarming thought if you don’t have a clue what the right job might be.

What’s the point of leaving if you don’t know where you’re going or what you’d do once you’d get there? The last thing you want is to end up in the same sorry mess you’re in now.

There are plenty of reasons people stay in the wrong careers:

They may like their job, dislike their boss; like their boss, dislike their job; like them both, dislike their colleagues; like none of them but need the money; like the money, can’t do the job. Whatever the cause, they’re not making a contribution and they know it.

You and others like you, are burning out, dragging around, working at 50% potential, making yourself and everyone around you miserable.

Burnout isn’t terminal, it’s grown up ‘time out’. It’s a place to think and regroup when you’re not where you’d like to be.

Can you be productive in time out? Yes, you can. That’s what it’s for, that’s why you’re there.

What happens? Your brain goes to work, organizing, cataloguing, figuring out stuff that it will tell you about later.

What can you do in the meantime? Hard work. In order to progress to networking and then interviewing, you need to know your strengths and weaknesses; what brings out the best in you and what brings out the worst.

Although you’d probably like to figure that out by sitting alone in the dark, don’t. Haul yourself out of hiding and ask for the opinion of people you trust, who know what it’s like to work with you. Need more help? Ask more questions. It’s a good idea to write down what they say because, chances are, you’re going to be surprised.

What’s next on the agenda? Take what you’ve learned about yourself, pore over old performance reviews, add what you already know and prepare your case.

And your case is? Your rationale for seeking a different career opportunity; strengths that you bring to the table; ways that you can contribute to a company’s bottom line.

Are you ready to interview? Not yet.

Work on your style. Ask others to tell you how you’re coming across: your body language as well as your voice pitch, tone, tempo.

How do you look? Like last week’s laundry? Treat yourself to some new duds. Exercise, socialize, read more and watch less television.

Where’s your resume? Find it or write it or update it. Format it to highlight the strengths you want to emphasize in the future.

Are you ready for primetime? Not unless you’ve practiced for interviews. That means doing role plays, answering open ended questions. (They’re the ones that sound easy but aren’t, like, “tell me about yourself”; “what do you want to be doing in five years?”’ and “what qualifies you to work for us?”)

Rehearse with mature humans who have held responsible jobs. Enlisting the services of your cat, your baby, or your baby sitter’s friend may be convenient and non-threatening, but not a good reality check.

Networking. Come to grips with how to do it right.

We’ve got to come up with a better word than networking. It conjures up images of sweaty palmed, glad handing back slappers telling everyone in earshot, “give me a call me if you hear about a job.”

That’s not networking. That just tricks you into thinking you’re looking for a job while you’re really wasting your time and everyone else’s.

What is networking? Come back Thursday and we’ll continue your job search. In the meantime, do your homework.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at www.thecoachingassociation.com.

Lonely Layoff? Get Moving!

It’s easy to get stuck between lonely and cranky when you lose your job, particularly when your neighbors and friends still have a job to go to. You know you have to get on with life and start interviewing, but you’re having a tough time getting off the couch and putting on your shoes. If that’s your situation and you have the energy to read this column, I have some ways to remedy your situation.

Begin by confronting your feelings. You’re going through a difficult experience and it’s natural to be bombarded with a variety of emotions, everything from disorientation to denial; guilt to grief.  Be patient with yourself. You can’t rush feelings; they unfold in their own time. So deal with them, and they’ll pass, even though it’s slow going.

You may get in a habit of sleeping in or hiding out. Whatever you call it, it’s time to rejoin the living. One of the best routes to reentry is through exercise, which is as good for your head as it is for your heart and all your other parts. Whether you power lift at the gym or power walk in the neighborhood you’ll start feeling better about yourself.

Once your energy’s returned and your optimism restored, you’re ready to launch your search. There’s plenty to do, so dig in.  Start with your resume. Organize your information in reverse chronological order, listing job titles, locations, employment dates, duties and responsibilities. Quantify your accomplishments.

Next, write a basic cover letter that accompanies your resume. You can customize it later. Keep it simple with three brief paragraphs: The purpose (the reason you’re sending a resume), rationale (how your experience demonstrates you’re the one for the job), and expectation (the date you’ll call to secure the interview). That’s it.

Now you’re ready to Network. Let your friends and acquaintances know that you are looking for a job by describing what you want to do and why you’re good at doing it. Ask for suggestions of people to contact, and offer to keep in touch regarding your progress.

Prioritizing and time management will offset procrastination. Know what’s most important, make a plan, then do what you find most difficult, first, what you find easiest, last, and stick with the program five days out of seven. You’ll have the weekend to do it the other way around.

Next on your list of must do’s: What do you want in your next job? For some, it’s more of the same, for others, it’s a clean break from the past. If you’re heading down a trail you’ve never been before, you’ll benefit from the advice of those who have already completed the journey as well as those whose business it is to advise about such things. Once you get the direction sorted out, describe it to others in ways they can understand so they can help you get there.

Now it’s time to make a list of individuals who can directly or indirectly connect you to the job you want. Who are the people who know people who hire people? Here are a few ideas to jump start your thinking: the person you sit next to at a ball game, religious service, concert, or dinner party. The person you typically stand next to at a soccer match, meet in the grocery store, or visit at a coffee shop. Former or current classmates, work mates, play mates. And what do you say after you ask them how they, their kids and the job is doing? If you’re changing career paths, try something like this:

“I’ve given a lot of thought to my next career move and what I want to do: (describe what it is and why you’d do well). I’d like to speak with people who do similar work and who enjoy it. They might know of businesses that could benefit from my interest and abilities. Who do you suggest that I contact?”

For every setback we experience, we learn important lessons about life and about ourselves. It takes courage to do something productive with what we learn.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at www.thecoachingassociation.com.

Career Fair in Town? Make the Most of It!

There’s a Job Fair coming to town and opportunity is coming along with it. Unlike most fairs, this one won’t cost you a dime.

You’ll have a chance to meet company representatives from across the state who set up booths and organize materials with the express purpose of meeting people like you, hard-working, dedicated, skilled people who have the potential of making a difference in their organizations.

If you want to maximize that opportunity it’s going to take time and effort. You’ll have to present yourself effectively and make a compelling case succinctly. For that, you’ll need a plan.

Making an effective presentation doesn’t require a radio voice, Hollywood looks, and a salesman’s mentality.  It necessitates careful consideration to what you want, why you want it, and what difference you can make to a company that you want and wants you.

And yes, it requires that you look the part of who you say you are and intend to be, and that you have the ability to persuade through the words you choose and the ways in which you choose to use them. If you’re lucky you’ll have 60 seconds to make your case, if you’re not so lucky, you’ll have 30. Choose your words wisely.

Looks count. You’ll get one chance to make a first impression and this is it, so think about what you want others to see when they look at you. If the job you want is one in which you are enabling others to get their work done as a result of your ability to streamline processes and organize procedures, present yourself and your materials in a way that suggests order and organization. If the job you seek is one in which you meet and greet the public and are the public face for a private company, be sure you know how the company sees itself and wants to be presented, and dress and act accordingly.

No matter what job you seek, dress like a professional, with careful attention to your personal grooming. Arrive washed and fluff dried, hair combed, teeth brushed, and eager to meet your potential employer.

Select shoes that fit well, and clothes that are neat, clean, and well pressed. Stay away from colors, combinations, fragrances, and jewelry that are breath-taking or eye popping. Keep it simple. Everything you wear should work together, so that you look together, an expression that describes how you feel as well as how you appear.

Cell phones? Leave them in the car. Friends and family? Leave them in the car, too. You have work to do and you want to focus on it, not them.

Resumes and business cards? Take plenty of each, pencils and a paper, too.

How you speak is as important as what you say. Psychologist Albert Mehrabian’s research into spoken communication suggests that 7% of meaning is in the words we speak, 38% of meaning in the way we say them, and 55% of meaning in our facial expressions. Therefore, know what you want to say and speak from your heart and as well as your head. Breathe, relax, smile, talk and listen as someone who is as fully present and comfortable with themselves as they are their material.

Challenge yourself. If you’re good with words but not with grammar, get better, get a tutor. If English is your second language, and it needs to be your first, get better, get a tutor. If computers aren’t your thing and they need to be, improve your skills, get a tutor.

If you’re a big picture person don’t aim for a miniature job. If you’re a stickler for details, stick with what you know.

There’s a Job Fair coming to town. Make the most of it.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at www.thecoachingassociation.com.

“I can’t find a job! Is it me or the economy?”

A recent caller wanted to know if she could blame the economy for her inability to find work. I told her that if it made her feel better to do so, please, be my guest. She said that it didn’t. She wanted to somehow get past the fact that there were so few jobs and so many people looking for them.

“I’m not a spendthrift,” she said. “I have bills to pay and no way to pay them unless I dip into savings. What can I do to get a decent job?”

We talked about her search and the obstacles she’s encountered. Much of what we discussed had universal application so I asked if I might share the conversation with you. She agreed.

Obstacle: How can high school graduates compete effectively when compared to college graduates?

Key word: Self-confidence. In this market, most companies are under the gun to keep expenses down and production up. They want to hire employees who can hit the ground running, who are as efficient as they are effective. They look for people who can combine strong work ethic with high-octane performance.  In other words, if you can sell yourself as energetic, focused, and flexible, with a track record to match, you are competitive.

Obstacle: How can you overcome a bad case of interview-jitters, particularly when you’ve always been scared of authority figures?

Key word: Focus.  Authority figures scare most of us. The trick is to remember that you’re a responsible adult, not a dependent child. The person sitting across the desk or standing across the room hasn’t the moral or legal authority to judge your beliefs or your behaviors unless you give them that right. They may approve or disapprove of your actions, but you get to choose what to do about it.

Focus on what you’re there to accomplish. Tell your story and don’t get hijacked by your emotions. Ask good questions. The best questions enable the interviewer to describe the challenges the company and department must confront and what they need and expect from their best employees. Then, respond according to your strengths and abilities.

Obstacle: When responding to ads, whether in print or the internet, I know I’m going up against hundreds of people who are as anxious for that job as am I. How can I move to the head of the line?

Keyword: Network. People who position themselves ahead of the crowd rely on and dedicate at least 80% of their search time to networking. Networking contacts can introduce you to decision makers who get you in the side door without your having to wait in line. Here are three examples of how it works: 1. Talk to people who work where you would like to work or know people who work there. If you don’t know who they are, (I realize they don’t walk around advertising the fact) ask people you know to help you find them. Next: tell the person why you’re interested in that particular company (have a few good reasons) and ask who you might speak to, to learn more about opportunities there. Note: you didn’t ask for an interview. You want a “conversation” to determine that there’s a match between what they need and what you do. 2. Talk to people who are supervisors or managers in their respective places of business. Describe what you do best and ask them for recommendations as to where you might look and with whom you might speak. 3. Talk to people you know personally and with whom you have a great deal in common. Describe what you do best, which, to no great surprise, is what they do best. Ask them to brainstorm with you regarding job possibilities and, hint, hint, who would be good personal leads for you to contact.

Obstacle: What can you do when you’re your own worst enemy?

Key word: Affirmations. Negative self-talk does you more damage than what anyone possibly could think or say about you. Believe in yourself, and say so. Believe that each encounter you have, each meeting, each interview, is a positive opportunity for something good to follow, and tell yourself so. 

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at www.thecoachingassociation.com.

Cardinal Career Advice

I’ve noticed that people seem to pay more attention to suggestions when they’re offered in a numerical format. With that in mind I thought you’d benefit from a little cardinal career search advice.

Here’s a warm-up: you need to do three things before you leave for an interview:  1. Comb your hair. 2. Brush your teeth, and 3. Take your resume. OK so far? Good, now let’s get a little more complex.

There are three things you need to do before you network: 1. Be sure the person you contact is someone whose opinion and experience you value and trust. 2. Identify individuals with whom you share life values or skills sets, preferably both.  3. Network with people who themselves have networks and are likely to know and are willing to call others who can potentially help in your search.

There are four things you need to do before you interview: 1. You need to know what you do best. 2.You need to provide examples of when, using those core strengths, you protected bottom line or drove the top line of companies for whom you have worked. 3. You need to provide examples of how your strengths can benefit an organization now and in the future and 4. You need to know that what you do best is what they need most.

There are three things you need to know about your references before you put their names on your list. 1. That they are willing to serve. 2. That they communicate clearly and effectively. 3. That they know you and your strengths and feel good about the combination of both.

There are three things your references need to know about you before they are willing to be on your list: 1. They value your work style and strengths, having previously been or are currently your boss, peer, or direct report. 2. They agree that what you seek is what you do best 3. They know your work history and how your experience ties to your ability to contribute to a prospective employer.

Before speaking to a potential employer, you need to do one thing, three ways: 1. Do your research by (a) reading the company website, (b) reviewing current business publications that reference the company, and (c) talking with current or former employees who have worked at a level or position comparable to the one you seek.

There are four things you want to learn about the company as a result of your research: 1.Their profitability, 2. Their competition, 3. Their rate of expansion or contraction and 4. The greatest challenges they face regarding all three.

There are three tests your resume needs to pass before you distribute it:  1. The smell test. Have you told the truth, filled in the blanks, given credit where it’s due and taken it when appropriate? 2. The taste test. Is it interesting and chock full of quantifiable accomplishments that encourage the reader to want to learn more? 3. The touch test. Is it spell checked, grammar checked; are you accountable for everything in it?

What three things do you need to evaluate before leaving your job? 1. The extent to which you’ve been honest with yourself. 2. The extent to which you’ve been honest with others. 3. The extent to which you’ve resolved outstanding issues, challenges, and concerns so that you don’t have to repeat them in the future.

What three things do you need to do when on an interview? 1. Sell yourself and your strengths accurately, without hype or humility. 2. Ask questions about those things that can help you determine fit, both personal and professional. 3. Be realistic and encourage candor; the more you know the better decision you’ll both make.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

When All Else Fails

When all else fails, read the directions. Searching for a job is a big enough challenge without winging it. Rather than take a scattershot approach or sit at home and wait for the phone to ring, get out there and make something happen.

Here’s how.

Prepare your resume but don’t let the effort consume you. There are resources out there if you want them; libraries, bookstores, and internet sites just waiting to serve up the assistance you need. And if doing it yourself doesn’t do it for you, ask for help. You’ll find career counselors and resume writers in private practice and public places. Once you’ve made your best effort, ask for feedback from those who critique resumes for a living; people who hire people. Make the appropriate corrections and you’re good to go.

Next. Line up your professional references. Select individuals for whom you’ve worked who can and will describe your skills, strengths, and track record with positive enthusiasm. (If you detect a note of hesitation or negativity, have the courage to ask why. If the reference doesn’t appear comfortable in the role, find someone who is.)

Identify what you want to do next and move toward it. (If you know you’re in a bad job and don’t know what a good one looks like, go back to square one. You have work to do before you can begin your search).

Network. Make a list of people you know and respect that know people who hire people. Be sure that the folks you include are individuals with whom you have something significant in common. The more alike you are, the more likely they’ll know people with whom you have something in common. The more you have in common, the more likely you’d enjoy the same kinds of work and the more likely they’ll refer you to jobs you’d like.

Rehearse before attending an interview. Some folks practice by interviewing for jobs they don’t want. That’s a waste of time and squandered opportunity. Instead, focus on making a good impression and if the job’s not right, getting a referral for something with greater potential within or outside that company. Hit a home run every time you interview. Get the interviews, get the offers, be the one who gets to choose.

Practice in front of a live audience. Invite friends, relatives, and fellow job seekers to drill you with tough questions. Practice responding to stone-faced inquisitors, talkaholics, and disinterested bystanders. The more opportunities you have to respond to odd- ball or hard- ball questions the better equipped you are to do well when it counts most.

Know what you want before you leave home. Know why you want it. Know what you can contribute that makes a difference to the person sitting across from you. Demonstrate, through vivid examples, your drive, initiative, adaptability, flexibility, competence, and creative approach to problem solving.

Know your worth in the marketplace so that your salary requirements are consistent with your education, years of experience, expertise in your field of endeavor, and appropriate to the local area’s cost of living index. Given the competition and the current economy, it helps if your spending doesn’t exceed your earning potential.

Seal the deal with a solid close.  Express your appreciation for the opportunity to interview and clearly state your strong interest, ability, and desire to do the work as it has been described. Highlight two or three key challenges that you are particularly eager to tackle and ask for the job.

Follow through and follow up. Write a thank you note immediately after the interview. If a week passes and you haven’t heard anything, call and leave a brief message that indicates your continued interest in the position.

Don’t wait. Keep looking.

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

Some Questions Answered

Here are two “role-play” responses to questions you’re asking…

Q: “In one of your recent columns you said that we shouldn’t initiate networking calls to prospective employers on company time. When are we supposed to make them? After we get fired? We should be able to make calls on the clock as long as we don’t make a big deal about it. Please comment.”

A: Rather than battle the pros and cons of the subject, I’ll focus on the nub of the question:  When are the best times to make networking calls? When you and the person you want to reach are both at work but off the clock.

Your target audience is working hard, balancing competing demands, trying to get as much done as daylight hours will allow. Like you, many have gotten into a habit of extending those hours, going to the office early, staying late, and working through lunch to keep within sight of what’s most pressing. That’s why you can reach them between seven and eight in the morning, during the noon hour, and between six and seven in the evening.

Keep your objective in mind. The people you’re calling have potential as prospective employers or networking leads. Your goal is to create sufficient interest so that they’ll agree to meet with you.

They answer their own phones because they’re there and their telephone screeners aren’t. Acknowledge that you are an interruption. If you’re lucky, you’ll have 20 seconds to turn your interruption into an opportunity.

“Mr. Jones, this is Sam Seeker. I’m calling at the suggestion of our mutual friend, Bill Smith of the XYZ Company. Bill said you’re a great problem solver, relationship manager, and a wise counselor. Would you be willing to meet with me, briefly, to brainstorm about my job search and critique some possibilities I’m currently considering? I’ll be very respectful of your time. (Pause for response. If positive, continue.) Great, when are you available?”

Next question…

Q: “I’m sick and tired of my employers always asking me to work all hours of the day (and night) to get their work done. I obviously need another job and a boss who won’t take advantage of my dedication and work ethic. What job should I be looking for?”

A: Rewind. This sounds more like a communication problem than a job problem, and a classic example of the proverbial chicken or the egg question. What comes first, the employer who asks too much of an employee or an employee who takes on more than she can handle? There are unspoken expectations, misplaced intentions, and mixed results, on both sides.

Your boss gives you the impression that she’s insensitive to or unaware of your need for work/life balance, limits or boundaries. In turn, you may be giving her the impression that implies your willingness to do “whatever it takes”. You end up feeling used and unappreciated. Nothing will change until each of you communicate your meaning to the other and recognize the impact of what’s left unsaid.  Since you posed this question and not your boss, I suggest that you begin the dialogue. It might go something like this…

“Helen, I enjoy my job, and hope I’ve been successful in demonstrating my dedication and work ethic by the quantity of work I complete and the accuracy of the work that I produce. (Pause for a reaction. If her response surprises you, clarify its meaning before resuming the conversation).

I’ve come to realize that I’ve not done a good job of communicating my need to establish a balance between what I’m asked to do and what I am capable of managing, in the time frame you’ve allowed. I’d like to have that conversation with you, at your earliest convenience.”

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Yes! You may use this article in your blog, newsletter or website as long as you include the following bio box:

Joyce Richman (www.richmanresources.com) has been specializing in executive and career coaching since she started he own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce is a weekly guest on WFMY-TV and the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.

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